Part 03 · Go to Market

Korea through the policy door, the U.S. through the payer door

Two markets designed to cross, not to queue. Each climbs Trust → Connect → Structure, and moves on only after clearing the gate for each step.

Cross-Market Compounding

Two markets that give different things

The usual assumption is "win Korea, then go to the U.S." For this business, that order is not the best one.

The Policy Door · Korea

Clinical evidence and the reimbursement path

A single-payer system: once reimbursed, the whole market opens. The right place to prove "this app actually works." Revenue, though, takes a long time.

The Payer Door · U.S.

Revenue and payer diversity

Many buyers, and B2C subscription actually works. Medicare Advantage covers more than half of ESKD patients, and Apple Health Records needs no developer registration. Marketing costs are high.

Real-world data from Korea Phase 1 becomes the trust asset for U.S. Phase 1; U.S. Phase 2 subscription revenue funds the wait for Korea's Phase 3 reimbursement. Do only one, and both come late.
Trust → Connect → Structure

The three-step ladder and its gates

Advancing before the gate is cleared is the most common way startups die.

Phase 1 — TrustSep 2026 – Aug 2027Phase 2 — ConnectSep 2027 – Dec 2028Phase 3 — Structure2029 –
Koreapolicy door Patients own their data
MVP web app, pre-visit report · 30 → 100 pre-dialysis stage 3–4 patients · free, government grantsGate · 4-week retention, and repeated cases of patients bringing the report into the visit
Patients connect to institutions
Caregiver mirroring, care food, pharma pilots · 3,000 → 10,000 patients · commerce + pharma programsGate · first revenue, one hospital pilot sustained for a year
Management becomes policy
A nephrology clinic tool · hospitals and NHIS · hospital sales, reimbursement long-termGate · clinical evidence on delayed dialysis or surrogate endpoints
U.S.payer door Asian-American beachhead
Bilingual, Asian diets, Apple Health Records · Korean and Asian-American CKD patients · free, retention onlyGate · retention comparable to Korean users
Take the pre-dialysis segment
Head-on with "labs + trend + report" · stage 3–4, the competitors' blind spot · subscriptionGate · LTV/CAC holds
Move inside the payer
Engagement layer for value-based kidney care · Medicare Advantage plans and partners · enterprise contracts, free for patientsGate · one paid pilot with a partner

The realistic form of U.S. Phase 3 may be an acquisition. U.S. kidney-care companies source patient-engagement technology through M&A and partnership rather than building it (Healthmap's acquisition of Carium, 2025). That is a designed exit, not a failure.

Three Layers of Connection

Three layers of connection — no upper layer without the one below

What "connecting to institutions" actually looks like.

Layer 1 · Phases 1–2

Medical

Built first and hardest. One advising physician takes months, but that one makes the next ten easier.

Nephrologists · dialysis units · Korean Society of Nephrology · renal dietitians
Layer 2 · Phase 2

Daily life

Where a patient's day actually changes, and where first revenue appears. It is lifestyle, not medicine, so the regulatory load is lowest.

Care-food makers · delivery · exercise programs · counseling
Layer 3 · Phase 3

Institutions

Opens last, but when it opens it is the whole market. Data and evidence from the two layers below are the only ticket in.

Pharma PSPs · NHIS · Ministry of Health · Medicare Advantage
The Model

Business model — app subscriptions are not the first revenue line

In Korea, no chronic-disease app has made money from B2C subscriptions. Revenue came from three places: commerce, B2B sales, and reimbursement. The app was the gateway; the money came from elsewhere.

Lane A · 12–24 months

Care-food commerce

Low-potassium, low-phosphorus, low-protein foods are essential for kidney patients and hard to find. The records become purchase signals.

Precedent — Dr.Diary's store (revenue passed ₩10B in 2023)
Lane B · 18–30 months

Pharma patient-support programs

Adherence drives outcomes for SGLT2 inhibitors, finerenone, and phosphate binders. Pharma already spends this budget.

Precedent — digital-health partnerships by Daewoong, Dong-A ST, Yuhan
Lane C · 24–36 months

Nephrology and dialysis-unit tool

The One-Pager also saves clinician time. Long-term, it is the basis for reimbursement.

Precedent — Huray Positive's B2B model (₩18B revenue in 2022)

Kakao Healthcare PASTA

₩11.9B revenue in 2024, still loss-making. Combined with CHA Bio Group in 2025.

Lotte Healthcare CAZZLE

Shut down in 2025. Users came; paid conversion never did.

Digital health-management platforms

3.4% of Korea's digital-health revenue. Medical devices take 41.3%.

Three paths from one sentence. If the saver is the national insurer, the path is reimbursement; if adherence benefits pharma, it is patient-support programs; if diet management benefits the patient, it is care food. All three start from "delay dialysis."
The Next 12 Months

The next 12 months

Before incorporation, the first year runs on government startup programs rather than equity. Korea's pre-startup package is open only to applicants without a business registration, so the timing of incorporation is itself a strategic variable.

ProductBrand · PatientsEntity · FundingRegulatory · Medical
Phase 1
Sep – Nov 2026
Build evidence
MVP web app live
10–30 patients in real use
Instagram carousels
Seed a patient community
Defer registration
Draft pre-startup application
MFDS pre-review request
Consent architecture
Phase 2
Dec 2026 – Feb 2027
Enter the track
v2 from feedback
Retention and logging metrics
1–2 advising nephrologists
20 patient interviews
Apply to pre-startup package
Women-founder track
Ministry interpretation
Data-flow diagram
Phase 3
Mar – May 2027
Incorporate
Native app
iOS · Android
100 patients
First B2B conversations
Incorporate on selection
Women-owned certification
Seoul Bio Hub application
Privacy operations
Phase 4
Jun – Aug 2027
Revenue experiments
B2B admin console
Hospital pilot build
Self-sustaining community
Patient stories
Prepare early-startup package
Approach TIPS operators
Pharma PSP outreach
U.S. entry groundwork

Five metrics we will verify

Instead of projected revenue, we define five values to check once real-user data exists. No valuation talk without metrics.

01

CAC

Cost to acquire one patient

02

LV2 rate

Share of users who can read their numbers

03

6-month retention

A chronic condition, a lasting record

04

Paid conversion

Actual conversion in Lanes A and B

05

Payer evidence

Surrogate endpoints and savings signals